Shipping Policy of QuantumZonePC
Effective Date: January 18, 2025
At QuantumZonePC, we strive to provide efficient and reliable shipping services to ensure that your high-quality watch products reach you in a timely manner. Below is an overview of our shipping policy to help you understand how your orders are processed, shipped, and delivered.
1. Processing Time
Once your order is placed, our team will begin processing it within 1-3 business days. Orders are processed and shipped Monday through Friday, excluding weekends and holidays. If you place an order on a weekend or holiday, it will be processed the next business day.
2. Shipping Methods and Rates
We offer various shipping methods to accommodate your needs. Shipping rates are calculated based on the weight of the products and your delivery location. During checkout, you will be presented with available shipping options and their corresponding costs.
We offer the following shipping methods:
- Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
- Expedited Shipping: Typically takes 2-3 business days for delivery within the United States.
- Overnight Shipping: Available for next-day delivery (excluding weekends and holidays) within the United States.
Please note that shipping rates for international orders may vary, and shipping times can be longer depending on the destination country.
3. Free Shipping Promotions
From time to time, QuantumZonePC may offer free shipping on select orders or as part of promotional offers. Free shipping promotions will be clearly displayed at checkout and may be subject to minimum order requirements. Please check for any available promotions on our website quantumzonepc.com.
4. International Shipping
QuantumZonePC ships to a wide range of international destinations. International shipping rates will be calculated at checkout based on the delivery address.
Please be aware that customs duties, taxes, and other fees may apply to international orders, and the customer is responsible for paying these charges upon delivery. Shipping times for international orders may vary and can take up to 15-20 business days depending on the destination country and customs processing.
5. Shipping Address
Please ensure that the shipping address you provide during checkout is accurate and complete. QuantumZonePC is not responsible for delays, lost packages, or returned orders due to incorrect or incomplete shipping information. If you notice an error in your shipping address, please contact us as soon as possible at info@quantumzonepc.com or call (800) 328-2611.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the shipping carrier’s website.
7. Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. If your order experiences a delay, we will notify you as soon as possible.
8. Lost or Damaged Packages
In the rare event that your package is lost or damaged during shipping, please contact us immediately at info@quantumzonepc.com or call (800) 328-2611. We will assist you in resolving the issue, whether by processing a claim with the shipping carrier or arranging a replacement.
9. Order Modifications
Once an order is placed, we cannot guarantee changes to the shipping address or order details. If you need to make a change, please contact us immediately. We will do our best to accommodate your request, but once the order is processed, changes may not be possible.
10. Customer Responsibility
It is the customer’s responsibility to ensure the safe receipt of their order. If you are unavailable to receive your package, we recommend providing a secure delivery address. QuantumZonePC is not responsible for packages marked as delivered by the carrier but not received by the customer.
11. Contact Us
If you have any questions regarding our shipping policies or need assistance with an order, please feel free to contact us:
QuantumZonePC
1600 Woodland Dr E
Saline, Michigan (MI), 48176
Phone: (800) 328-2611
Email: info@quantumzonepc.com
Website: quantumzonepc.com
We appreciate your business and look forward to delivering your high-quality watch products promptly and securely! Thank you for choosing QuantumZonePC!